Privacy policy
Privacy Policy Last updated: 10 September 2026
Handy Guides For You operates this store and website to provide you with downloadable digital guides (the "Services"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase using the Services or otherwise communicate with us.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read and understood this Privacy Policy.
Personal Information We Collect
We collect only the information necessary to process your order and deliver your digital products:
- Contact details including your name and email address.
- Financial information including payment card details processed securely via Shopify Payments. We do not store your card details directly.
- Transaction information including items you purchase and your order history.
- Communications you send to us, for example customer support enquiries.
- Device and usage information including your IP address, browser type, and how you interact with our website.
How We Collect Your Information
- Directly from you when you make a purchase or contact us.
- Automatically through our website via cookies and similar technologies.
- From our service providers, including Shopify, who process data on our behalf.
How We Use Your Information
We use your information to:
- Process and fulfil your digital product orders, including sending your download link by email.
- Communicate with you about your order or respond to support enquiries.
- Prevent fraud and keep our services secure.
- Comply with legal obligations.
- Send you marketing emails, where you have opted in. You can unsubscribe at any time.
How We Share Your Information
We do not sell your personal information. We may share it with:
- Shopify, who hosts and powers our store. See Shopify's Privacy Policy.
- Payment processors, to handle your payment securely.
- Digital delivery providers, to send your download link.
- Legal authorities, where required by law.
Relationship with Shopify
Our Services are hosted by Shopify. Information you submit may be transmitted to and processed by Shopify. To learn more about how Shopify handles your data, visit the Shopify Consumer Privacy Policy. You can also exercise data rights via the Shopify Privacy Portal.
Cookies
Our website uses cookies to help it function and to understand how visitors use it. You can control cookies through your browser settings.
Children's Data
Our Services are not intended for children. We do not knowingly collect personal information from anyone under the age of 18.
Data Retention
We retain your personal information for as long as necessary to fulfil your order, comply with legal obligations, and resolve any disputes.
Your Rights
If you reside in the UK or EEA, you have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your information.
- Object to or restrict certain processing.
- Withdraw consent where processing is based on consent.
- Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk (UK) or your local data protection authority (EEA).
To exercise any of these rights, contact us at handyguidesforyou@outlook.com.
Security
We take reasonable steps to protect your information, but no method of transmission over the internet is completely secure.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
Contact
For any questions about this Privacy Policy or to exercise your rights, please contact us:
Email: handyguidesforyou@outlook.com
Please note we are a digital-only business and do not accept correspondence by post. All enquiries should be directed to our email address above.